Overview

At CloudSoftware, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services. We collect only the information necessary to provide and improve our services.

Information We Collect

We collect minimal personal information required to operate our services:

• Name: To identify your account and personalize your experience.
• Email address: For account access, communications, and support.
• Basic account information: Such as username, password (encrypted), and account preferences.
• Payment information: Processed securely through our payment provider; we do not store full payment card details.

How We Use Your Information

Your information is used for the following purposes:

• Account access: To authenticate your identity and provide access to our services.
• Customer support: To respond to your inquiries and resolve issues.
• Service improvements: To analyze usage patterns and enhance our platform.
• Communications: To send important updates about your account, billing, and service changes.

Data Sharing

We do not sell, rent, or trade your personal information to third parties. Your data may only be shared in the following limited circumstances:

• With service providers who assist in operating our platform (e.g., payment processing).
• When required by law or to respond to legal processes.
• To protect our rights, safety, or property, or that of our users.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. While we strive to protect your data, no method of transmission over the internet is 100% secure.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal obligations.

To exercise any of these rights, please contact us using the information provided below.

Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and improve your experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our service.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at support@getcloudsoftware.com.