Overview

CloudSoftware provides digital software access and subscription-based services only. No physical goods are sold or shipped. All purchases grant access to cloud-based software tools delivered digitally via your account.

Refund Eligibility

Refunds are available within 7 days of purchase if the following conditions are met:

• The service is inaccessible due to a verified technical issue on our end.
• The issue cannot be resolved by our support team after a reasonable attempt.

To request a refund, please contact our support team with your account details and a description of the issue. We will review your request and respond within 3-5 business days.

Subscription Cancellations

Subscription plans can be cancelled at any time from your account settings. Cancellation will prevent future billing cycles. Access to the service will continue until the end of the current billing period.

Non-Refundable Situations

Refunds are not provided in the following situations:

• Change of mind or decision not to use the service after purchase.
• Failure to use the service during the subscription period.
• Account suspension or termination due to violations of our Terms of Service.
• Issues caused by third-party software, hardware, or network configurations.

Contact Us

If you have questions about this Refund Policy or need to submit a refund request, please contact us at support@getcloudsoftware.com.